Contact us

Have a question, feature request, or just want to say hello? Send us a message and a real person will reply within two business days. For security issues, email security@brandtrack.online directly.

We welcome questions about pricing, your account, how a specific feature works, or anything else on your mind. If you have spotted a bug or have an idea for something BrandTrack should do, we want to hear that too. Response times are typically within one business day for account issues and two business days for everything else.

You can also reach us at sales@brandtrack.online for general enquiries. If you are an existing subscriber and need help with your account, billing, or a technical issue, please include your account email in the message so we can look up your details and get back to you faster.